Return Policy


All orders are Digitally Printed On Demand. This means that we do not carry any inventory and all products are produced when ordered.

If your item does not fit or you just don't love it, we will be happy to assist you with the return of your item within 10 days of delivery. 

Items can be returned for a refund minus a 20% restocking fee or your item can be returned for a store credit in the full amount of your purchase (minus shipping) to be put towards a different item/size. 

Please fill out our return form by clicking HERE and place it in your package before shipping your return. Once your return is received, your return will be processed within 3 business days. 

We recommend mailing your package via a method that includes insurance and a tracking number. We are not responsible for returns lost in transit to us. 

Return Address:

Dixie Creek Waterfowl Returns
4454 Warm Springs Rd. Suite A4
Columbus, GA 31907

Damages:

We inspect all items before they are shipped but sometimes mistakes are made (we are only human). If you receive and item that is damaged, you must notify us within 3 days after receiving your purchase. Please email us at dixiecreekwaterfowl@gmail.com with a picture of the defect and your name/order number and we will get you taken care of. 

Cancellations:

Our products are produced on demand meaning that once you place your order, we order your product for printing/embroidery. As a result, if you need to cancel your order we will hold a 20% restocking fee.